EXCHANGE POLICY

Exchange Period

At Ghunji, we want you to love your purchase, which is why we offer a 3-day exchange window from the date of delivery.

Eligibility for Exchanges

To qualify for an exchange, items must be in their original condition—unworn, unwashed, and with all tags and labels intact. Please note that personalized, custom-made, and final sale items are non-exchangeable unless there’s a manufacturing defect or shipping damage.

Exchange Process

If you wish to exchange an item, simply reach out to our customer support on WhatsApp at +92 3270922988 or +92 3119842612 , including your order number, the item(s) for exchange, and your reason. After receiving confirmation, please return the item using any courier service to our warehouse address for processing. We’re here to ensure you find the perfect fit!